Privacy Policy

Information We Collect

A. Personal Information

When you create an account or use our services, we may collect:

• Full name
• Email address
• Phone number
• Postal or business address
• Profile information
• Real estate agency information (if applicable)

This information is used to create and manage your account, verify your identity, communicate with you, and provide customer support.

B. Location Information

Reelstate may access both precise and approximate location. Location information is used to:

• Show nearby real estate listings
• Display properties on Google Maps
• Improve search results based on your location
• Help buyers discover properties near them

Location access is optional and can be disabled at any time through your device settings. Some location-based features may not function properly if location permission is denied.

C. Photos and Videos

When you upload property listings or update your profile, Reelstate may collect photos and videos. These files are used to:

• Publish property listings
• Display media to other users
• Allow users to browse available properties
• Enable agencies and agents to showcase listings

Uploaded media is only processed for providing Reelstate services.

D. Device Information

We may collect device identifiers, device model, operating system version, app version, crash reports, and performance information. This helps us improve performance, prevent fraud, maintain security, and diagnose technical problems.

How We Use Your Information

We use your information to:

• Create and manage your account
• Authenticate users
• Display property listings
• Enable messaging between buyers and agents
• Display nearby properties
• Provide customer support
• Improve application performance
• Detect abuse or fraudulent activity
• Send important account notifications
• Manage subscriptions
• Improve our services

Data Sharing

We do not sell your personal information. Your information may be shared only in the following situations:

• With other Reelstate users as part of your public profile or property listings
• With trusted third-party service providers that help us operate the application
• When required by law or legal process
• To protect our legal rights or investigate fraud

Third-Party Services

Reelstate may use trusted third-party services including:

• Google Maps
• Google Play Services
• Firebase Authentication
• Firebase Cloud Messaging
• Firebase Analytics
• Firebase Crashlytics
• Cloud Storage services

These providers may process information necessary to provide their respective services.

Data Security

We use industry-standard administrative, technical, and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated personal data
• Withdraw permissions such as location access
• Request a copy of your personal data

Requests may be submitted using the contact information below.

Children's Privacy

Reelstate is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective immediately after the updated policy is published. Continued use of Reelstate constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: